DevOps Culture and Organizational Structure DEV Community

You cannot have team members in a siloed organization try to work together without removing the barriers that keep their responsibilities separate. Whether it’s with two pizzas in a conference room or the adoption of real-time collaboration tools and easily updated documentation, organizations must make an effort to bring devops team structure DevOps teams together. The particular activities and tasks will vary, depending on the existing corporate culture, proximity to like-minded IT folks and leadership. Get ideas from the experts’ advice below, and formulate a plan to introduce everyone to DevOps, get them excited about it and ensure ongoing communication.

devops organization structure

Automating tasks such as deployments not only makes them quicker but more reliable too. If you have to deploy your application manually every time then there’s a chance that something will go wrong when it gets deployed again on another machine or instance without intervention, which means downtime. One of the main pursuits of DevOps is the automation of processes, but it’s important to focus on where your processes can most be improved through the use of automation.

Create one team, maybe “no ops”?

It can be a single product or service, a single set of features, a single user journey, or a single user persona. The team is empowered to build and deliver customer or user value as quickly, safely, and independently as possible, without requiring hand-offs to other teams to perform parts of the work. Learn about the benefits of stream-aligned teams, and how they work with platform teams, sub-system teams, and enabling teams to deliver value to customers.

devops organization structure

For example, if the skills needed are so specialized, you must pool them. Over the long term, cracks start to appear, spreading from the blind spots into areas the team initially did well. Many low-performing teams were previously blinkered teams that were delivering well. You can only avoid these two extremes by adopting a position somewhere in the middle. You must find a mix of people who bring different skill combinations to the team. It’s a complex task as each person you add changes what you need from the next person.

CI/CD Best Practices in SAP BTP

An enabling team composed of specialists in a given technical (or product) domain help bridge this capability gap. These teams focus on research and experimentation to make informed suggestions about tooling, frameworks, and ecosystem choices that affect the tool stack. Perhaps it is easiest to start with some examples of anti-patterns — structures that are almost always doomed to fail.

This means that Ops specialists should feel comfortable working closely with Dev counterparts on issues related to development. Whereas Dev teams should also have a clear understanding of the needs and challenges of the operational teams, mainly those related to deployment. Under this scenario, SRE team will require development teams to collect and provide relevant logs/metrics, demonstrating that the produced software is robust and up-to-specs. Some companies (including Google) use a custom model that assumes having a certain practice for transferring software from Dev to an additional team, responsible for further operations called SRE (Site Reliability Engineering).

How to create a successful DevOps organizational structure

Every DevOps organization has a strong culture of trust and cross-team collaboration. That means team members need to check their egos at the door, share information freely with others on the team, and work together without regard for hierarchical titles or status. We have a reliability group that manages uptime and reliability for, a quality department, and a distribution team, just to name a few.

  • These pathways don’t prevent teams from using something else but offer supported self-service products that help teams improve delivery capability.
  • Also ensure that the outsourcer’s tools will work with what you already have in-house.
  • Development and SRE teams collaborate on operational criteria and SRE teams are empowered to ask developers to improve their code before production.
  • During his career, he has successfully managed enterprise software development tools in all phases of their lifecycle, from cradle to grave.
  • It enables us to set up and customize alerts for both the solution itself and the services it relies on, ensuring a standardized approach.
  • This one may seem pretty obvious as an anti-pattern, but many organizations that try to adopt DevOps try to do so without breaking down the barriers between the groups.

SAP Cloud Transport Management service uses SAP BTP destinations to connect with target end points for deployment. These destinations have the subaccount details and credentials incorporated within it to connect with a particular subaccount and deploy the application. The vision behind Project “Piper” is to enable SAP customers and partners to ease up CI/CD implementation and help them choose best SAP and non-SAP solutions for it along with predefined templates and libraries. SAP Continuous Integration and Delivery is mainly suited for SAP-centric use cases and supports SAP Fiori, SAP Cloud Application Programming Model, SAP Integration Suite artifacts and container-based applications. Below image shows a high-level view of SAP Continuous Integration and Delivery.

How AI Automates Customer Care Service?

Building a DevOps culture requires a shift in mindset and organizational practices. By encouraging open communication and collaboration, fostering a blameless culture, focusing on customer needs, and prioritizing experimentation and innovation, organizations can create an environment where DevOps thrives. This will lead to increased efficiency, innovation, and a more collaborative working environment, ultimately transforming software delivery and collaboration within the organization. The people who are in support roles should not be seen as “less than” but rather bring valuable insights into what is happening within your product development process. Support staff can provide up-to-date insight into how well products are functioning based on customer feedback. Evidently, somethings developers typically won’t hear until it’s too late, if they don’t have any other source of input from those that are actually using their products day to day.

devops organization structure

Breaking down silos within an organization is a vital component of the DevOps Revolution. By creating cross-functional teams, encouraging regular communication and collaboration, implementing shared tools and processes, and leading by example, organizations can foster a culture of collaboration and shared ownership. This, in turn, leads to improved efficiency, faster delivery of software, and a more satisfying working environment for team members. The successful model we’ve seen is to develop a pipeline for your pipeline.

Tips for DevOps Organization Structure

This can be a good interim strategy until you can build out a full DevOps program. The DevOps team translates between the two groups, which pretty much stay in place as they currently are, and DevOps facilitates all work on a project. I will definitely include this topic “best practices for monitoring BTP” in my TODO list.

We will discuss how the Spotify Model fosters collaboration, autonomy, and a shared sense of purpose, making it an exemplary case study for organizations looking to adopt DevOps practices. The understanding each team member brings from their discipline will reduce the need for handoffs and will make sure problems are found sooner or prevented altogether. Infusing your organization with a culture of communication enables your teams to have a deeper insight into the pain points each discipline can experience. This understanding makes it easier for each team member to see the whole picture which leads to shorter development times with fewer errors.

SAP BTP DevOps Portfolio – Release & Deploy

A successful DevOps team is cross-functional, with members that represent the business, development, quality assurance, operations, and anyone else involved in delivering the software. Ideally, team members have shared goals and values, collaborate continuously, and have unified processes and tooling. They are responsible for the entire lifecycle of the product, from gathering requirements, to building and testing the software, to delivering it into production, and monitoring and maintaining the software in production.

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